KORESERV

HYGIENE SERVICES

HYGIENE SERVICES

As a leading hygiene service provider Koreserv delivers efficient, professional washroom services to your business. We offer a wide range of hygiene equipment and consumables to ensure that your work environment is clean, hygienic and safe.

Our commitment to the environment combined with cost-effective solutions make Koreserv your preferred and trusted hygiene partner. 

KEY BENEFITS

FULL SITE EVALUATION

New sites are carefully evaluated by experienced skills trainers who determine specific needs and prepare work plans and time schedules. To optimise productivity, each staff member is trained according to the site cleaning programme.

EQUIPMENT & CHEMICALS

Professional training is given to cleaning staff to ensure optimum hygiene, safety and equipment care. Koreserv is an accredited member of the NCCA.

Registration no. – WC120All.

Our staff follow a personalised Service Level Agreement (SLA) constructed for your company for an “outcome based model”. How can I be sure that training is in line with my expectations?

MONITORING

How do I know my standards and expectations will be met? All training is based on a Procedure manual and SLA. Koreserv staff are constantly monitored, evaluated and encouraged to develop individual skill sets. 

FAQ

Here are some of the most common questions, along with the complete answers from our support experts.

Koreserv is an accredited Security Service Provider with PSIRA (Reg no. – 1188043). Koreserv directors attend the police forum meetings.All staff follow a Procedure manual (SPM) and Service Level Agreement (SLA).

This Procedure Manual is effectively signed and measured by an SLA.

DOWNLOAD OUR LEVEL 2 BBBEEE CERTIFICATE

All training is based on the Procedure manual and SLA. Professional training is given to Security Guards focusing on the client’s – asset protection and Parking management. ​

PSIRA accredited training and grading for a professional and high standard.

Staff uniforms are supplied by Koreserv. The unique, non-crease design provides maximum comfort and is highly visible to clearly portray Koreserv’s professional image. 

I am item content. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut luctus nec ullamcorper mattis, pulvinar dapibus leo.

MANAGEMENT SYSTEMS

ROI How can I measure the performance of Koreserv service?
Security staff are monitored through the following processes and systems:

Effective monitoring is crucial to ensure staff safety. Koreserv uses online management software to track remote staff locations, communicate with users or pull shift reports.

Site information can be pre-programmed directly on the device. Eliminating paper timesheets, incident, supervisor, vehicle and customer reports allows managers to focus on business efficiency, improves performance and delivers a superior customer service.

The Smartlinq system is an effective communication tool similar to a mobile phone but only allows the user to dial pre-programmed numbers. The device is tracked by our control centre.

Supervisor’s routes and vehicles are tracked by Mix Telematics .

Honeybee is a customer management system (CRM) that enables Koreserv to manage and monitor hygiene teams on site.

CRM activity timeline per site

Operation managers get a complete overview of all activity, communications and engagement on each site by all staff.

Place orders via a mobile device

Stock orders are placed immediately – even when offline.

Easy, transparent scheduling

Our operations managers can manage, view and schedule site visits.

Scheduled tasks are programmed into the system which prompt site staff to perform specific operations at certain times.

Capture data in the field

A photo of the completed task is instantly uploaded to our control centre and is documented. Supervisors are able to replenish consumables, collect information, conduct audits, track operational activities and manage customer relationships.

Accurate GPS and location tracking

Use customer location pins and real-time location tracking to improve and optimise route scheduling.

All hygiene equipment has a serial number and is checked on a regular basis for operational effectiveness and appearance. 

All cleaning and hygiene materials are SABS approved.