KORESERV

SECURITY GUARDING SERVICES

SECURITY GUARDING SERVICE

Koreserv has the expertise and team to help safeguard your business or property. We strive to provide security solutions to diverse industries and residential estates.​

Our security services include the latest technological security products partnered with the very best in trained security personnel.

KEY BENEFITS

1.Access control is one of the first points of visible security for your business or property. Security guards effectively control access to your facilities, provide peace of mind and act as excellent customer service ambassadors.

2. The duties of the security personnel include surveillance of property in order to provide early detection of fire, flood, vandalism, sabotage etc. In order to achieve this our security personnel access those areas not covered by electronic surveillance equipment.

3.Unless these three functions can be fulfilled a security service cannot be considered to be effective. Physical security measures are only as effective as the personnel who operate the system. Consideration must therefore be given to the maintenance of and adherence to strict security procedures by trained security staff.

A successful operation requires initiative, resourcefulness and vigilance by personnel. It is essential that our staff are independent, impartial and respected by our clients employees.

FAQ

Here are some of the most common questions, along with the complete answers from our support experts.

Koreserv is an accredited Security Service Provider with PSIRA (Reg no. – 1188043). Koreserv directors attend the police forum meetings.All staff follow a Procedure manual (SPM) and Service Level Agreement (SLA).

This Procedure Manual is effectively signed and measured by an SLA.

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All training is based on the Procedure manual and SLA. Professional training is given to Security Guards focusing on the client’s – asset protection and Parking management. ​

PSIRA accredited training and grading for a professional and high standard.

Staff uniforms are supplied by Koreserv. The unique, non-crease design provides maximum comfort and is highly visible to clearly portray Koreserv’s professional image. 

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MANAGEMENT SYSTEMS

ROI How can I measure the performance of Koreserv service?
Security staff are monitored through the following processes and systems:

Effective monitoring is crucial to ensure staff safety. Koreserv uses online management software to track remote staff locations, communicate with users or pull shift reports.

Site information can be pre-programmed directly on the device. Eliminating paper timesheets, incident, supervisor, vehicle and customer reports allows managers to focus on business efficiency, improves performance and delivers a superior customer service.

The Smartlinq system is an effective communication tool similar to a mobile phone but only allows the user to dial pre-programmed numbers. The device is tracked by our control centre.

Supervisor’s routes and vehicles are tracked by Mix Telematics .

Koreserv uses a closed-circuit TV camera system called, “Coben”. 24 Hour Control Centre.

Reports can be provided, on request, or as per the SLA. The above systems and processes are used as a performance management tool.